Verex MONITOR AFx Guida Utente Pagina 107

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500-9041 v4.1
Welcome Report
Control
Admin Sys Config Tech-Ref
101
Correcting a 'TAPI' Error
A 'TAPI' error can normally be
corrected by shutting down the
MONITOR AFx Director software,
and
restarting
the computer.
With a
new
installation, a 'TAPI' error
can also indicate that the
'Direct/Serial Cable Connection' or
modem was not been properly set up
under MS Windows.
For details on setting up windows serial
communications, refer to "Direct-Cable
Connection Setup" or "Windows Modem
Setup", as appropriate.
If you are Prompted to Fix a Data
Conflict
If a non-critical data conflict occurs
during a 'normal' communications
session, you'll be asked to correct the
error right away. In general, you'll be
asked to:
Choose between using a setting from
MONITOR AFx Director, or a
conflicting one at the panel,
or
;
Edit a value right-away to correct a
conflict.
Sometimes, you can choose to
[Decide
Later]
on what data to use. In this case, the
software data is retained, and the item (user,
etc.) will appear with that setting highlighted in a
different colour.
Tip:
To correct any conflicts that had
been selected as "Decide Later", simply select the
applicable area in the tree (such as User), and follow
the 'Conflicting Data...' screens that appear. (Click
Refresh
or press
F5
if required.)
Correcting a 'Referential' Data Error
If, for example, authority 'ABC' is deleted in the
software, yet User 'Zig' is still assigned to that
authority level at the panel, a 'normal'
communications session will produce an error,
and the update will not occur.
To correct this you can either:
Find and correct the error,
or
;
Issue a "Send to Panel" to overwrite the
panel's settings with those at the software.
To determine what is causing a 'referential' conflict:
Find out what was changed at the panel by
contacting the (keypad) user/admin. person,
and/or
;
Refer to "Viewing the Status..." (previous), to
determine the type of items that are in conflict, and
then access the panel to locate and correct the
discrepancy (e.g., assign a valid 'authority' to the
specific user, etc.).
Different Values Assigned to the Same User
Same Unique Value Assigned to two Different Users
Note:
Updates done at a system panel (through an LCD keypad) while
conflicts are being resolved will be ignored.
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